Delivery information

UK delivery with Royal Mail

We deliver within the United Kingdom using Royal Mail. Standard delivery uses Royal Mail Tracked 48 and express delivery uses Royal Mail Tracked 24.

Delivery options and prices

• Standard — Royal Mail Tracked 48: £3.95 for orders below £50. Standard delivery is free on eligible UK orders of £50 or more.
• Express — Royal Mail Tracked 24: £5.95. The express charge applies regardless of order value.

The £50 free standard delivery threshold is based on your order value after discounts, excluding delivery charges. Available services and final charges are confirmed at checkout.

Delivery times

Royal Mail Tracked 48 aims to deliver within 2–3 working days after dispatch. Royal Mail Tracked 24 aims to deliver the next working day after dispatch. These are delivery aims, not guaranteed delivery dates, and may vary by postcode.

Delivery aims begin after your parcel has been dispatched. We will email your tracking details when your order is sent, so you can follow its progress with Royal Mail.

Where we deliver

We currently offer UK delivery only. We do not offer international delivery or delivery to the Channel Islands or the Isle of Man. Product, size and postcode restrictions may apply; the options available for your order are shown at checkout.

Tracking and delivery help

Please check your delivery address carefully before placing your order. If your parcel has not arrived, check your Royal Mail tracking information and contact us at info@boxzy.co.uk with your order number and tracking details so we can help.